Finances

Videos

• 
  Budget FAQ
• 
  Controlled Substances and the DEA

Documents

• Budget spreadsheet (.xls)
• Budget spreadsheet guide (PDF)
• Equipment list (.xls)

• Inventory template (.xls)
• Financial management handbook (PDF)
• Financial management - appendix (.xls)

Marketing

Videos

• 
  Marketing
• 
  Marketing Black Book

Documents

Marketing materials (PDF)

Resources

There are many ways to market your clinic and the services you provide. With that in mind, we've compiled a list of formats and ideas to help you choose the best marketing path for your needs. Follow this link to find out more.

Community

Videos

• 
  Working with Private Vets
• 
  Working with the Media

Documents

• Building resource guide (PDF)
• Community assessment guide (PDF)
• Loading a transport vehicle (PDF)
• Transport manual (PDF)

Human Resources

Videos

• 
  Volunteer Management

Webinars

In collaboration with PetSmart Charities and Humane Alliance, Cheryl Pavlick produced a webinar series outlining the same materials that are covered in her Human Resources manual (below). These can be viewed at the PetSmart Charities website here.

Documents

• Employee evaluation (.doc)
• Human Resources Manual: Full Version (Pavlick) (PDF)
• Human Resources Manual: Section II - Employee Staffing (PDF)
• Human Resources Manual: Section III - Employee Management (PDF)
• Human Resources Manual: Section IV - Employee Engagement (PDF)
• Human Resources Manual: Section V - Legal/Policy Issues (PDF)
• Sample operations manual (.doc)
• Sample volunteer application (.doc)
• Sample volunteer handbook (.doc)
• “Strategies for Recruiting & Retaining Spay/Neuter Veterinarians“ (Weedon) (PDF)